Returns & Exchanges
At Outdoor Fabric Central, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most unused, non-customized materials. Please ensure all items remain in their original condition and packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to submit a return request with your order number and the reason for the return.
- 2.Secure Your Package
Carefully pack the fabric or accessories in their original shipping tubes or boxes to prevent creasing or damage during transit.
- 3.Ship the Items
Affix the provided prepaid shipping label (if applicable) or ship via your preferred carrier to our designated returns processing facility.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
